You may book appointments at the front desk or by phone. We encourage neurofeedback clients to book appointments in blocks of 6 sessions at regular times each week but this is not required.
We will book time slots for a maximum of 6 consecutive weeks if they are at a regular time each week and only one week at a time if they are not. Please rebook before the end of your series of appointments if you would like to keep that regular time slot and we will do our best to accommodate your time.
Please arrive a few minutes before your appointment so that you can check in with the receptionist. If you arrive late for your appointment we may need to reduce your session time so that later clients can be seen on-time.
We charge a cancellation fee of $20.00 for any missed appointments. We require 24 hour notice for any cancellations. As clinic bookings are nearing capacity, we want to ensure that times are available for people who need sessions.
If you need to cancel an appointmet please call the clini at 613-531-6217 or email us at [email protected] Please leave your name and date of your appointment. If your schedule is hectic or you are not sure if you can keep your appointment, then you can schedule same day session if availability permits. In cases of extraordinary circumstances that arise within 24 hrs of your appointment, we would still appreciate being informed that you will not be able to attend.